Getting Started with MarketGap FAQ

Q: What is the pricing structure for using MarketGap?

A: The pricing for using MarketGap is determined by the number of active listings on Amazon uploaded through our service, with each store requiring a separate plan. Additionally, we charge a 2% fee on your total sales (post-refund) at the end of each month to cover server and operational costs. For more in-depth information, please refer to our Billing Help Page.

 

Q: Can I use MarketGap if I sell on marketplaces other than Amazon?

A: Yes, you can use MarketGap even if you are selling on other marketplaces. MarketGap is currently designed to list items exclusively on Amazon and will not interfere with your operations on other platforms.

 

Q: What do I need to use MarketGap?

A: To use MarketGap, ensure you have the following:

  1. An active Amazon seller account in your target country.
  2. An external order management tool (e.g., ShipStation).
  3. An Amazon.com buyer account, preferably a business account, for purchasing items.
  4. A US address to receive the items you order.
  5. A shipping carrier for international deliveries.
  6. Optionally, a resale certificate to avoid taxes on purchases, unless your address is in a tax-free state like Delaware.
     

Q: What currencies does MarketGap support?

A: MarketGap supports a variety of currencies, including AED, AUD, BRL, CAD, EUR, GBP, JPY, MXN, PLN, SAR, SEK, SGD, and TRY.

 

Q: What marketplaces does MarketGap support?

A: MarketGap supports various Amazon marketplaces, including:
- Amazon Canada (Amazon.ca)
- Amazon Mexico (Amazon.com.mx)
- Amazon UK (Amazon.co.uk)
- Amazon Germany (Amazon.de)
- Amazon France (Amazon.fr)
- Amazon Italy (Amazon.it)
- Amazon Spain (Amazon.es)
- Amazon Netherlands (Amazon.nl)
- Amazon Poland (Amazon.pl)
- Amazon Sweden (Amazon.se)
- Amazon Turkey (Amazon.com.tr)
- Amazon Japan (Amazon.co.jp)
- Amazon Brazil (Amazon.com.br)
- Amazon UAE (Amazon.ae)
- Amazon Saudi Arabia (Amazon.sa)
- Amazon Australia (Amazon.com.au)
- Amazon Singapore (Amazon.sg)

 

Q: Can I integrate MarketGap with other tools or software I am currently using?

A: MarketGap does not offer direct integration with other tools or software. However, you can independently use other platforms, such as Keepa.com for research or ShipStation for inventory management alongside MarketGap to enhance your selling experience.

 

For further information and to embark on your MarketGap journey, we encourage you to refer to the Getting Started with MarketGap section on our Help page. If you're ready to dive in, that section contains all the essential guidance you'll need to make the most out of our service.